FAQS

  • What is cacao?
  • Is Daybreak organic?
  • What are the health benefits of cacao?
  • Does Daybreak contain caffeine?
  • How is Daybreak Cacao different than hot chocolate?
  • How do I make Daybreak Cacao?
  • What equipment do I need to make Daybreak Cacao?
  • What payment methods do you accept?
  • Where is my refund?
  • Where is my order confirmation?
  • How do I cancel my order?
  • Can I alter my order?
  • When will my order arrive?
  • How much is shipping?
  • Can I track my order?
  • Can I return or exchange an item?
  • How do I return an item?

Cacao

What is cacao?

Welcome to cacao! Known as the "food of the gods", cacao not only tastes incredible but is packed with health benefits! Cacao comes from the cacao tree (Theobroma cacao). The cocoa beans are the seeds of the cacao tree used to make chocolate in all of its varieties! Cacao is the purest, healthiest, and least processed form of chocolate and it happens to be the number one ingredient in our morning mix! Enjoy drinkable chocolate heaven! 

Is Daybreak organic?

While coffee is the number one pesticide sprayed crop in the world, we pride ourselves in offering a morning drink that is 100% organic (and much tastier.) ;) 

What are the health benefits of cacao?

Hold on to your seat. This could get long... because cacao (the purest form of chocolate) is loaded with health benefits. Cacao powder has the highest levels of antioxidant flavonoids of any food we know of (4 times more than green tea!) Flavonoids help to reduce inflammation, improve blood flow, and lower blood pressure! Cacao powder has also been linked to reducing the risk of diabetes due to increasing insulin sensitivity! The high levels of potassium in cacao powder have been shown to improve cardiovascular health by reducing inflammation and stress on cells. In addition, cacao powder is a great source of dietary fiber, calcium, and iron! Yep, it's time to include cacao powder to your daily routine! 

Does Daybreak contain caffeine?

Daybreak is 99.9% caffeine-free!  Cacao beans contain Theobromine, which gives an energizing effect similar to caffeine, but without the jitters or mid-day crash! WIN-WIN!

How is Daybreak Cacao different than hot chocolate?

Daybreak Cacao has all the chocolaty goodness of hot chocolate without the unhealthy additives and sugar. It's basically a functional, healthy hot chocolate with no sugar crash. Whip up a mug --you won't be disapointed! 

How do I make Daybreak Cacao?

Making a mug or glass of Daybreak is so easy! Simply mix 1 Tbsp of Daybreak into 8 oz boiling water or your choice of milk (hot or cold!). Enjoy! 

What equipment do I need to make Daybreak Cacao?

All you need to enjoy Daybreak is 8 oz of hot water or your favorite milk (hot or cold!) and a measuring spoon. If you decide to drink Daybreak in cold milk, we suggest blending it to ensure smoooooth "chocolate milk". Measure, mix, enjoy! 

Payment

What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

Where is my refund?

If you have any questions about your refund, please contact us at hello@daybreakcacao.com! 

Ordering and delivery

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at hello@daybreakcacao.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How do I cancel my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via hello@daybreakcacao.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Can I alter my order?

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

When will my order arrive?

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

How much is shipping?

Shipping costs depend on the item you’ve ordered and the country where it’s being delivered. If your order value is more than $49, we provide free shipping within the U.S.

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Returns

Can I return or exchange an item?

You can absolutely return your item to us within 14 days after receiving it. Please contact us at hello@daybreakcacao.com to begin your return.  Unfortunately, we don’t offer exchanges. 

How do I return an item?

Please contact our customer service team via hello@daybreakcacao.com.  We will send instructions for returning your item.